Refund policy

 

Refund Policy

 

At Korobela Travel, we strive to provide reliable and transparent service. Please read our refund policy carefully before making a booking.

 

Deposits

 

All bookings require a deposit to secure reservations.

👉 Deposits are strictly non-refundable under any circumstances, including but not limited to cancellations, no-shows, personal reasons, visa denials, or changes in travel plans.

 

Cancellations

 

 

• Any cancellation must be submitted in writing.

• Refunds (if applicable) will be processed according to the cancellation policies of airlines, hotels, tour operators, and third-party service providers.

• Cancellation fees imposed by suppliers will be deducted from any refundable amount.

 

 

Refund Eligibility

 

 

• Refunds apply only to amounts paid above the non-refundable deposit, and only if suppliers allow refunds.

• Some bookings (such as promotional fares, special deals, or last-minute bookings) may be 100% non-refundable.

 

 

Processing Time

 

Approved refunds will be processed within 7–21 business days, depending on supplier response times and banking procedures.

 

Changes & Amendments

 

Changes to bookings may incur additional charges and are subject to availability and supplier rules. The original deposit remains non-refundable.

 

Force Majeure

 

We are not responsible for refunds resulting from events beyond our control, including but not limited to natural disasters, airline strikes, government restrictions, or pandemics.

By confirming a booking with Korobela Travel, you acknowledge and accept this refund policy.